The CISWO One Stop Shop Project has its roots in the Coalfields Taskforce Report 1998 which recommended that "Local regeneration partnerships should ensure that every coalfield community has ready access, no more than a bus ride away, to a one stop shop or similar facility".  A further comment stated "in choosing a suitable building, the Miners' Welfare will often be the obvious first choice".  The government's response to this report, Making the Difference 1998, stated in relation to this specific recommendation that "The government fully endorse this recommendation.  Supporting regeneration partnerships, the Coal Industry Social Welfare Organisation (CISWO) and Citizens Advice Bureaux to achieve this will be a key focus of the Coalfields Regeneration Trust."

It was on this basis that CISWO made a successful application to the Community Fund for seven staff for a period of two and a half years to develop 25 One Stop Shops.  The team comprises six Community Development Officers, based in each CISWO regional office and a co-ordinator based at headquarters.

The Project has been in operation since 1999 and, after successfully applying for a further development bid from the Community Fund, will continue to operate until 2005.

A further 20 Miners' Welfare schemes are to participate in this initiative until May 2005.

Click the links below to view newsletters from each One Stop Shop area.

Scotland North East Yorkshire

East Midlands Western Area South Wales

Or visit the One Stop Shop Portal site for more detail.

OSS Portal